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    Top Viral Videos of 2013 (And What You Can Learn from Them)

    Last updated 7 months ago

    This year, some truly memorable videos made it onto out list of the top viral videos of 2013. Chances are you’ve seen or heard of many of them already, so we wanted to round them up for your viewing (or re-viewing) pleasure and also share some tips and takeaways from each one that you can apply to your own video marketing process. Here’s a look at some of the top viral videos of the year and what you can learn from them:

    1) Kmart Ship My Pants

    “Ship my pants? You’re kidding?” So starts the funny viral Kmart ad appropriately titled “Ship My Pants.” With over 20 million views, this ad delivers punchy, funny, euphemistic one-liners all centered on the use of well-scripted humor in this vein. But it’s not all just for fun and giggles. The punch line has a purpose: “If you can’t find what you’re looking for in store, we’ll find it at kmart.com right now, and ship it to you, for free,” the viral ad concludes. 

    The ad was so successful, Kmart released a series of euphemistic humor ads this year, including “Big Gas Savings,” promoting the store’s gas discount, and “Yo Mama,” which turned classic playground taunts on their head to promote the store’s layaway program. The takeaway from these viral ads?

    Humor Works – Well-scripted humor can really pack a punch, especially when it’s well-delivered and tailored to your audience. Particularly funny and entertaining ads can have a life of their own online as well.

    Pair Puns with Good Promotions – Not only did Kmart tackle humor admirably, they also paired each pun with a particular promotion that served as the punch line of each ad, helping the consumer not only have a nice chuckle, but also to remember the message of each promotion as well. 

    2) Dove Real Beauty Sketches

    In this online video, Dove had a forensic artist sketch drawings of women based on their descriptions of themselves, and then a separate sketch done by a stranger they had met that day. The sketches side by side demonstrate how the negative perceptions women had of themselves shined through in the original sketches. 

    “I should be more grateful of my natural beauty,” said one participant in the project. The video is a part of Dove’s ongoing Campaign for Real Beauty, which uses powerful, positive messages and images of women and has been a huge success for the brand. The video’s tagline “You are more beautiful than you think” captures the spirit of this video, whose positive, uplifting message helped catapult this ad to over 60 million views and counting. What can you take away from this viral video success?

    Humanize Your Customer – By using real women in their videos, their messages have resonated with millions of women. You can humanize your customer in your online videos by using real customers, telling stories, sharing case studies, and sharing authentic quotes or testimonials.

    Get Emotional – Dove’s Campaign for Real Beauty isn’t afraid to use emotion to make a strong, powerful statement. Video can be a powerful medium for sharing stories, concepts, and ideas that stir strong emotions, so if it’s the right fit for your business, don’t shy away from appealing to emotion in your online videos. 

    3) The Camp Gyno

    “It’s a serious responsibility,” says the adorable star of one of this year’s with 6.5 million views, the video helped successfully launch a new brand called HelloFlo, a monthly subscription service for women. 

    When it launched, the video ad was sent by the company founder to women-focused sites and industry publications that ended up covering the ad’s unique angle. It was then passed along to millions of viewers via social media. So what can you learn from this video success story?

    Tell Great Stories – This video was such a success because it makes great use of storytelling, uses humor, and presents an often awkward, yet very normal, part of life in the form of a great story – that also happens to position the product as a perfect solution. Plus, the video was interesting enough for media sites to pick it up and comment on its approach, helping to boost its visibility.

    Target Your Customer – Another thing that makes this ad so spot-on is that it stars a girl experiencing a rite of passage, arguably unique in the market for this kind of product, and something that appeals both to parents of said girls as well as girls themselves. The takeaway here is to be knowledgeable about your target customer and find unique ways to target them in your online videos and ads. 

    4) What Does the Fox Say?

    Chances are you’ve heard the catchy tune “What Does the Fox Say,” which not only became a viral hit, but also has become a bit of a meme in and of itself. But what you might not know is that it was originally created as a promo for the creators’ new season of the Norwegian talk show “Tonight with Ylvis” and that it was “created to fail.” 

    The duo says they intended to create a video that flopped in order to have a funny sketch for their talk show.  The video did anything but flop. Instead, it has had over 273 million views, one of the breakout viral videos of the year.

    “Viral” Isn’t the Goal – You’ll often hear people say they are creating a “viral” video, but most experts will tell you that truly viral videos are difficult to engineer. Instead, you should aim to surprise and delight your viewers. Say the creators of this viral video: “We’re not chasing the next hit. We’re just making stuff that we think is funny.” Which is exactly what they are in business to do. 

    5) Harlem Shake

    In case you missed it (or have already forgotten), the beginning of this year kicked off with a new kind of video meme centered around the song Harlem Shake. In the meme videos, the song plays while participants dance to the song in funny costumes in a short clip, usually about 30 seconds. The original video that kicked the meme off was parodied countless times by everyone from companies like Facebook to celebrities Stephen Colbert to the Norwegian Army and various sports teams. The Miami Heat’s version of the meme video has received over 46 million views.

    Videos Can Be Memes Too – Memes have become a popular way for companies to participate in pop culture to engage and entertain fans online. The Harlem Shake was a popular video meme that many large and small companies participated in. But staying up to date on what’s happening in pop culture, you can create videos that appeal to memes and trends and add some easy entertainment to your video repertoire.

    Bonus: A ReachLocal Harlem Shake Video

    These are just a few of the top viral videos of 2013. What were your favorites? What are your takeaways? Share your thoughts in a comment! 

    Facebook News Feed Changes & What They Mean for Businesses

    Last updated 7 months ago

    Facebook has recently updated its News Feed ranking algorithm with the goal of showing users more relevant content in their News Feeds.  According to Facebook’s newsroom post, this change will mean you will see more content in your News Feed that others have read, liked, and commented on as well as “high quality” content published by authoritative websites. So, what are the specifics of all these changes, and what do they mean for your business?

    Facebook Changes News Feed Algorithm

    Since August, Facebook has changed its News Feed algorithm so it is now “bumping” stories to the top of the News Feed that have had an activity such as a comment posted to them. The explanation for this is to resurface content to users that they may not have seen the first time it was posted. Users on the desktop have already seen this feature roll out, but Facebook recently enabled it for mobile users. While this feature can be useful, the down side is that users may also see bumped stories in their feed that are no longer timely or relevant.

    In addition, the Facebook News Feed algorithm is highlighting articles that are related to other articles you or others in your network read, in order to help you find more content you might find interesting. Now, after you click on a link to an article, you may see up to three related articles in your News Feed. Facebook has recently updated its News Feed ranking algorithm with the goal of showing users more relevant content in their News Feeds.  According to Facebook’s newsroom post, this change will mean you will see more content in your News Feed that others have read, liked, and commented on as well as “high quality” content published by authoritative websites. So, what are the specifics of all these changes, and what do they mean for your business?

    Changes Impact Businesses on Facebook

    In the past few weeks, these changes to the Facebook News Feed algorithm appear to be favoring content from publications while hampering the organic visibility of posts from brands and businesses who use Facebook to share content with their fans. Although the update is meant to highlight quality content and downplay meme-related content, especially for mobile users, publishers like as Buzzfeed and Upworthy have actually seen increases in their site traffic since the update, while brands and businesses have seen a huge decrease in traffic from their native posts on the site. A Facebook study conducted by social media marketing agency Ignite reported a 44% decline in reach, on average, from branded News Feed posts on Facebook. 

    The Takeaway?

    Businesses that use Facebook as a marketing tool may no longer be able to get by using only the “free” part of Facebook — News Feed posts — to promote their content. Instead, they need to start investing in creating engaging, relevant content much like publishers produce, promoted posts, and targeted Facebook ads to reach their audience, in light of these new changes.

    Here are a few tips for your Facebook strategy in this new News Feed environment: 

    1. Create Share-Worthy, Engaging News Feed Content

    These changes mean that highly-engaging, relevant content is more important than ever before. According to an article on Forbes, Facebook’s News Feed algorithm will focus on content that “keeps people coming back to Facebook to discover something new and then share it with their friends.” And, since News Feed bumping means users will start seeing content their connections have engaged with, it benefits your business to create content that compels people to like, comment, and share your posts. These changes emphasize an important content marketing reality: your posts are literally competing for attention with every other piece of content, news story, post, or picture on Facebook. If you think like a publisher and create content that truly compels your audience to action, these changes can actually help increase the visibility of your posts. 

    2. Publish Relevant, Timely, Credible Articles

    So, what kind of content does Facebook favor in the new News Feed ? According to Facebook for Business, the new algorithm favors content that is timely and relevant, and from a credible and trustworthy source. Since the new algorithm highlights or bumps content that is liked and shared, publishers of “viral” content, like the aforementioned Buzzfeed and Upworthy, have seen an uptick in traffic since the update. So, take a page from their marketing style and try creating content for Facebook that contains headlines that are timely, targeted, entertaining, or even controversial. It’s also important to build authority with your audience by sharing content that is useful and informative that your audience is likely to read and share. 

    3. Encourage Fan Engagement

    As a result of story bumping, it’s even more important than ever to ask fans to engage with the content you post on Facebook. So, in addition to creating content that is inherently engaging, but you should ask people to like or comment on your posts or share them with their friends. Types of content that can generate a lot of engagement are: questions, requests for user-generated content (such as photos, captions, or predictions), contests, local events, community involvement, and promotions. Posts that receive a great deal of engagement can then be bumped up in people’s News Feeds, giving users another chance to see and take action on your content, helping boost the organic reach of your posts. Another tip for helping boost your engagement is to review your Facebook insights to see which types of content are driving the most engagement, so you can create more like them. 

    4. Boost Your Posts to Pay for Visibility

    Also known as promoted posts, boosted posts are essentially News Feed updates that you can pay to enhance their visibly in the News Feed, so more people are likely to see them and engage. While you can boost anything from a basic update to a photo or video, a good rule of thumb is to boost a post that already has a high amount of organic views and engagement or a post that generates a meaningful result, like traffic to your site through links. For instance, you could boost a post that will receive a lot of likes and shares, such as an offer, or one that will drive comments and fan engagement, like a contest or a special event. You can boost a post for as little as $5, and the amount you spend will determine the approximate number of impressions your post will receive.

    It’s also important to know that you can boost your content through the “Create an ad” link under your settings tool, which gives you more options and targeting capabilities than a generic boosted post. Simply select “page post engagement” as your ad type, select the page and post you want to promote, and follow the prompts from there!

    5. Reach More Readers Through Facebook Ads

    Chances are, your organic reach through News Feed posts has already taken a hit, as many reports are indicating. That’s why it’s important to include advertising on Facebook to enhance your reach on the site. Here are some types of advertising you can take advantage of on Facebook:

    • Facebook Ads: Display on Facebook is probably what most people think of when it comes to advertising on the site. These image-and-text ads are typically shown on the right-hand side of the News Feed on the desktop version of the site. 
    • Sponsored Stories: Sponsored stories look like messages that come from people in a user’s network about their engagement with your brand. For instance, if you sponsor a story for your nail salon, a user may see a post in their News Feed that says their connection Sally Smith likes Nancy’s Nail Salon. Sponsored stories can look similar to a status update, but they are labeled “sponsored” and can appear both in the News Feed or on the right hand side of the homepage.
    • Facebook Offers: If you want to share a coupon or discount with your audience, you can create a Facebook Offer. When someone claims the offer, they can use it at your place of business to receive a discount. 

    If you are advertising directly through Facebook, you can target your ads to specific audiences based on a number of factors, such as their location, age, gender, and interests. The more you narrow your ads, the more targeted the audience that sees your ads will be.

    Have you seen a change in how many people your News Feed updates are reaching? What are you doing to increase engagement with your business?

    About the Author

    Tamara Weintraub helps equip small business owners with information about local online advertising, social media, and content marketing as a writer for the ReachLocal blog.

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    New Craigslist Rules & What They Mean for Multifamily Marketers

    Last updated 7 months ago

    Over the years, Craigslist, a free classifieds-site created to connect individual buyers and sellers, has also become a powerful marketing tool for many industries, including multifamily. But recently, Craigslist implemented some rule changes to ensure the site’s content stays true its original purpose of serving the needs of people — not businesses.

    It’s hard to blame the many multifamily properties that pushed the limits of the previous Craigslist ad posting rules by using elaborate HTML-based listings. What’s not to love? They received free listings that could be uploaded as HTML templates, with plenty of images, logos, and multiple hyperlinks. Plus, these listings could potentially be seen by thousands of users. However, it was most likely the excessive use of these HTML ads that led Craigslist to develop tighter ad restrictions.

    Whether or not these changes end up being positive or negative for multifamily prospects, here’s an outline of the latest changes to Craigslist’s posting rules and what your business should do to address them.

    Know Important Craigslist Advertising Updates

    In an effort to keep postings consistent and level the playing field for all advertisers across industries, Craigslist has enacted new posting rules that eliminate HTML-based template listings. For example, Craigslist disabled the use of user analytic tracking codes that allow you to track specific elements in a listing, limited images to only those uploaded through its software, and removed the ability to use HTML templates, logos, image tags, and hyperlinks. As a result, the amount of information that you can place in and link to from your ads has been greatly reduced. 

    Maximize Your Craigslist Postings

    So, what can property managers who previously used HTML templates do to stand out  from their competitors? Craigslist ads still allow you to upload up to 12 images (you must now use their tool to upload them), so it is important that you use quality images of your property, since pictures serve as the focal point of these new listings. Also, although the ability to hyperlink to other websites from a term or image has been removed, you can continue to include the full address of links with “http://” in your copy, and these will be active. Even if Craigslist eliminates these active links in the future, you will still be able to include the URL to a website or page in your content so the user can copy and paste it into a browser.

    Without the help of robust HTML templates, formatting your copy for readability is now a priority. Keep it simple, and list the highlights of your property in an easy-to-read format using short paragraphs and bulleted lists. You can also still format your copy to be bold or italicized with simple HTML commands like “<b> (text here) </b>” for bold. Do this with important items like your property name and phone number, but don’t overdo it. Less is more when it comes to font formatting. 

    Most importantly, don’t forget to include a prominent phone number near the top of  your listing, and make sure to answer the calls when they come in. Using a tracking phone number will make it easy for you to know which calls come from Craigslist. 

    Boost Your Listings in Search

    Now that Craigslist ads are much leaner, prospects will have to do additional online research to learn about your property. The best way to get your property seen when prospective residents search is using a comprehensive approach that includes an optimized website with relevant, quality content and paid search advertising so that your property can be discovered in the search results on sites like Google and Bing. Not following this combined approach can cost you many valuable leads that could have become residents.

    Start with evaluating how your business currently performs in search engine results for important terms, like property names and locations. If prospects don’t find you when they search online, they’ll find a competitor. Google Webmasters say the single most important thing you can do to improve organic search listing positions is to provide high-quality content on your website pages, especially your home page. Other ways to improve both your online and mobile search engine results include claiming and optimizing your Google+ Local pages and other online properties like your social media pages, local listings, and review sites. 

    Since many prospects will know your property name, make sure to optimize your website, local listings, and social media sites for your property name keyword. You should also use search engine advertising to bid on your property name keyword to ensure they see you, not your competitors, when they search for your property. 

    Update Your Property’s Website

    Because the new Craigslist postings contain less information than before, many prospects will visit your property’s website to answer their remaining questions. So, it is more important than ever that your site’s homepage efficiently delivers the content they most want to see – and helps them quickly navigate to the content they need. Online Marketing Institute indicates that 50% of potential sales are lost because consumers can’t find the information they are looking for on a business’ website. 

    Your website should do a great job of communicating the basics like your contact information, a call to action, your value proposition, and property amenities. These items are key to meeting a prospect’s needs. The site should also be mobile-optimized and include a click-to-call option for those who are researching properties on their mobile device.

    Of course, all of this effort to make your site better and easier to find is great, but it’s just as important to have a plan for managing your leads once you get them. Everyone knows that leads have a very short shelf life. Once a prospect reaches out to you, the clock starts ticking. If they don't get a quick response, they’ll most likely go with the property that follows up and nurtures them as they make their decision. 

    Don’t Rely on One Marketing Tactic

    For those companies where Craigslist is just one of many marketing channels they use to reach prospects, these changes to the Craigslist rules are not that disruptive. However, for those that relied heavily on this online classified provider, these changes have probably had a significant impact to their lead generation efforts.

    Overall, these changes illustrate an important lesson for all online marketers: don’t just rely on one marketing tactic to bring you leads. A diversified marketing approach that addresses the many different ways that prospects interact in your industry is the best way to maximize your efforts – and mitigate risk.

    What tips do you have for addressing the Craigslist rule changes and adjusting your property’s online marketing efforts? Let us know in the comments. 

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    About the Author

    Doug Jackson is a Sr. Marketing Manager at ReachLocal. He provides real estate organizations with information on how to grow their business through local online advertising, social media marketing and content marketing through the ReachLocal blog.

    A Year of Search: 2013's Most Important Google Search Changes

    Last updated 7 months ago

    2013 was a busy year for Google, which rolled out several major updates to its search algorithms. These changes had a big impact on the search industry and businesses marketing themselves online.

    Concerned you might have missed some of Google’s search changes or don’t have the time to track down all the information on your own? Then check out this roundup of some of Google’s major algorithm updates in 2013 and what they mean for your business.

    January and March: Final Panda Refreshes

    Two Panda algorithm refreshes were implemented in January and March of this year, with the January refresh affecting 1.2% of inquiries in English. The Panda algorithm targets low-quality content and rewards high-quality content with higher rankings on the search engine results page (SERP). In 2011, Google provided the public a comprehensive list of what counts as a high-quality site.

    What this means for you:

    Be sure that you’re not engaging in any “black hat” or unscrupulous techniques while trying to improve your search engine optimization (SEO). Doing so can get your site banned from Google search results altogether. Instead, work to provide your website visitors with the most informative and helpful experience that you can. How? Provide quality content that’s original, fresh, and interesting. This can include posting helpful articles about your industry, providing product videos, and pushing content to your social media sites.

    May: Penguin 2.0

    Google’s fourth Penguin update, dubbed “Penguin 2.0,” launched on May 22. It was designed, according to Google’s Matt Cutts, to tackle black-hat web spam techniques and advertorials that passed along Page Rank. More comprehensive than Panda 1.0, Penguin 2.0 included hack site detection and awarded websites with relevant subject authority, such as those in the medical and travel industries, with higher ranking on SERPs.

    What this means for you:

    Again, don’t use black-hat techniques! Google continues to take steps that favor original, quality content that helps your visitors. The more you update your site with fresh, relevant content that answers consumers’ questions about your business, products, or services, the more you can improve your SEO.

    August: In-Depth Articles

    Google announced its rollout of the in-depth articles feature, which places long-form content from recognized subject matter experts and high-quality sources in the middle of a SERP. In-depth articles now appear across a broad range of subjects but will not, however, necessarily appear for every query a user types into Google.

    What this means for you:

    Are you a recognized expert in your industry? If so, then work on writing and posting in-depth articles to your site. You can also use Google Authorship to link content you publish on a specific domain, like your website, to your Google+ profile. This means your author information like your profile will appear in the search results for the content you author, which can drive clicks and increase the authority of your page, improving its visibility in search engine results.

    September: “(Not Provided)”

    Before September, Google provided keyword listing information within Google Analytics, which gave web administrators the ability to see which keywords people were using online to find any particular website. That information is now blocked on the report with the phrase, “(Not Provided)”.

    Google decided to secure all organic searches in an attempt, it said, to protect an online users’ privacy. This means that Google is not reporting which keyword terms people are using to search for and visit your website. However, other key Google metrics are still available, including: overall organic search traffic by search engine, total conversions from organic traffic/by URL, search rankings for critical terms and more.

    What this means for you:

    While losing keyword data can be frustrating, you can still build a great business website with quality content and an engaging experience for your user. How? Know your customers, what they care about, and how your products and services can solve their problems. All of these things can help you know what to write about and what kind of content to produce.

    Hummingbird

    This new algorithm was announced later in the month although had already been in use for about a month. Hummingbird uses “meaning technology” to analyze an entire search query to better understand the searcher’s intent rather than just matching specific search terms to content on a page. Hummingbird, in other words, attempts to answer query questions and not just find content containing words within a search phrase. This means that searchers now receive search results that are more aligned to the meaning of their query.

    What this means for you:

    Because Hummingbird is better at matching search intent with relevant content to individual searchers, this frees businesses and marketers from having to build their search engine optimization programs around exact keyword phrase matching. In a Hummingbird world, think about your business from your prospect’s point of view.

    What kinds of questions would they ask that your products or services could help address? It’s critical to write content that answers your visitors’ questions and intent. Having insights into your customers’ mindset and needs will help you create website content that addresses their questions – which will help your site perform better to relevant searchers, thanks to Hummingbird.

    October: Ad Extensions Now Impact Ad Rank

    Ad extensions — the additional information included in an text ad — are now used by Google as one factor to determine a text ad’s placement on the SERP. Before this change, only the cost-per-click (CPC) bid and your Quality Score were used to determine an ad’s rank. Text ads without any ad extension information now risk lower placement on the SERP.

    What this means for you:

    Using text ads with ad extensions can help them to rank higher in SERPs. And, it can help boost your click-through-rate on your ads. So moving forward, you might want to consider adding text ads with extensions to your marketing mix in 2014.

    What was Google’s most surprising or impactful change to you this year? Let us know with a comment!

     

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    About the Author

    Amy Neeley helps small- and medium-size businesses navigate the online marketing world with insights and information featured on the ReachLocal blog. Follow her on Twitter.

    So Awesome: Our Most Popular Blog Posts of 2013

    Last updated 7 months ago

    Looking back on 2013, it’s easy to recall a few critical changes in the online marketing landscape, like major updates to Google’s search results and Facebook’s News Feed that impacted local businesses. In addition to the latest in search and social media, our readers also showed interest in getting more online marketing best practices that they can continuously use to improve their business’ Web presence. So, without further ado, here’s the list of our top 10 most popular ReachLocal blog posts of the year.

    10) 6 No-Brainer Reasons to Use Search Advertising

    We know how important search engine optimization is to getting discovered in the search engine results. But, in this ReachLocal blog post from April, we provide six reasons why you need search engine advertising to help you quickly get discovered by people searching online. For instance, search advertising enables you to target consumers in specific geographic areas, easily test different headlines and messages, and quickly promote a special or seasonal offers. Check out this post to see all six reasons and how they boost your existing SEO efforts. 

    9) Google Carousel SERP Update

    In June, Google updated the way it displays local search results for certain types of businesses, including restaurants, hotels, and theaters. These prominent results, featured in a carousel across the top of the search results page, emphasize certain features of a business’ Google+ Local page, including their primary image and rating number. Because the carousel results turn into a branded term search when a result is selected, it also increased the importance of both your paid and organic search results for your business name keyword. 

    8.) 5 Things You Should Never Say to Someone Who Calls Your Business

    Now that conversion-optimized websites are helping local businesses get more calls from their visitors, it’s vital they know how to effectively respond to incoming calls from potential customers. This includes being friendly and professional, providing callers with accurate and complete information, and following up in a timely manner. Check out our list of the top five things you should never say to people who call your business and why they are absolute no-nos. 

    7) 7 Tips for Recovering from a Bad Customer Experience

    We’ve all had a negative experience with a customer, but we may not have always handled it with professionalism. In this popular ReachLocal blog post, we provide seven tips for dealing with angry customers, whether their comments are made online or in person. From how to address the complaint to apologizing and offering a resolution, this post walks you through recovering from any negative customer experience.

    6) 10 Things Google Can’t Resist

    With all the updates being made to Google’s search engine algorithms, we wanted to recap all the ways you can help get your business found in Google Search results. This blog post covers the ten most important things that Google loves, from quality content to search ads to optimized map listings. Review the full list to see how your business can improve your visibility in the search results.

    5) 15 Subject Line Formulas that Work

    Email marketing is a common tactic many local businesses use to reach both prospects and existing customers. In this post, we share some effective subject line formulas along with 15 examples that businesses can use to stand out in an inbox that’s inundated with emails. Read the post to see which types of emails we recommend and how to create them. 

    4) 5 Types of Online Marketing You Should be Doing By Now

    Sometimes we just need a refresher on the basics of online marketing. This post provides a detailed overview of the five essential ways local businesses should be marketing themselves online so they can start to reach their target consumers where they are searching, surfing, and socializing. 

    3) 10 Essentials Every Small Business Website Needs

    When it comes to building (or updating) your business website, there are certain elements it needs to have to make it as effective as possible. This comprehensive list covers the most important design features, copy elements, and functionality every small business website should have in order to convince prospects to contact them. Get the complete list to see how effective your website is.

    2) 7 Popular Types of Social Media Fans

    One of our most popular posts is this infographic describing the seven types of fans on social media. Not only can everyone identify with one (or more) of these common fan characteristics, but it also provides tips businesses can use to increase engagement with each of them in their preferred social network. Check out the infographic and blog post to see which type of fan you are – and which types make up your business’ social media audience.

    1) Facebook News Feed Gets a Makeover

    Facebook’s news feed is probably a common sight to you now, but back in March, the redesign was a pretty big deal for both individuals and businesses. Elements like larger images, consistency with the mobile app, and category-specific news feeds were all launched to create a richer experience for the Facebook user, so we summarized the changes with a few tips on how to get the most out of them. And, as social media sites continue come out with new changes and updates, we stay on top of the latest in social media and provide tips for our audience.

    What were your favorite ReachLocal blog posts from 2013? Let us know in the comments!

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    About the Author

    Tamara Weintraub helps equip small business owners with information about local online advertising, social media, and content marketing as a writer for the ReachLocal blog.

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