When a consumer searches for your business online, do they see positive reviews with 4- to 5-star ratings or several complaints from unsatisfied customers? If they see the latter, you might be losing potential customers because of your online reputation.
Luckily, there are steps you can take to help improve your business’ reputation online. Just keep in mind that building a positive reputation takes time and effort, especially if you have negative reviews working against you. Start by following the steps in this infographic, and you will be on your way to building a better online reputation.
Want to learn more about how to monitor, manage, and build a positive reputation online? Download our ebook, “Navigating Your Online Reputation.”