How To: Respond to a Negative Twitter Reply or Complaint

In the area of reputation management, we spend a lot of time talking about how to reply to negative reviews and complaints. But, what happens when someone posts a negative comment about your brand on a site like Twitter? Since Twitter’s structure and user experience is very different and more dynamic than a typical review site, there’s more potential for a negative comment to spread socially. But, due to the quick movement of content on the platform, responding as soon…

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5 Reasons You Really Need SEO

SEO is one of only two marketing methods a business can use to improve their chances of being found on the first page of Google, Bing, and other search engines. While PPC offers instant visibility for your keywords, coupling this strategy with SEO can improve your chances of driving users to your website and allows you to present users with a better experience overall. SEO is earned by creating a website that offers high-quality, relevant information for both searchers and…

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5 Ways to Repair Your Online Presence Before the Holidays

The internet has become the go-to destination for holiday shoppers. They use it to research businesses or products, make purchases, and more. So, it’s the ideal time to make sure your online presence is in tip-top shape so prospects looking for your products and services see only the best about your business. And, it’s never too late to make sure your business is prepared! Update Your PPC Campaigns with Your Latest Offers One of the first ways prospects may interact…

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Holiday Email Marketing Made Easy: 9 Emails You Can Use

Email marketing is a great way to nurture your leads and stay in contact with your current customers. For local businesses gearing up for the busy holiday season, it’s hard to stay on top of all the demands on your time. But email marketing doesn’t have to be something that falls off your radar this holiday season. You can use these nine emails to ensure your email marketing contains the three essentials of an effective email: a compelling subject line,…

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Last-Minute Tips for Small Business Saturday

With November racing to a close and the official launch of the holiday shopping season just a few days away, that only means one thing: It’s time for Small Business Saturday! At ReachLocal, we love local businesses, so Small Business Saturday is something we look forward to every year. There’s nothing better than getting out, discovering new businesses, and supporting your local community. So, with Small Business Saturday coming up this week on November 24 and your plan (likely) in…

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Prepare For The Holiday Season With These Marketing Tips

Like it or not, the holiday season is approaching fast! Is your local business prepared? Take a look at a few of our holiday marketing tips to help your local business have a successful holiday season. Make sure your local listings are up-to-date Local listings are online resources that contain basic information about your business. In today’s mobile-friendly world, it’s important to make sure your local listings are accurate and updated regularly because local searchers are using this information to…

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Why Should I Care About Geofencing?

We walk and drive around with our smartphones all day long, and most of us are usually within three feet of our phones 24/7. But, did you know that same amazing device that allows us to order a ride home via Uber or buy things on Amazon also provides a marketing opportunity for business owners attempting to gain your attention as you move closer to their business? From a marketing standpoint, it is one of the most hyperlocal targeting strategies…

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Prepare Your Paid Search Strategy for the Holiday Season

The holiday season is an exciting time for consumers and business owners. When November rolls around, shopping patterns change as consumers take advantage of the best deals around Small Business Saturday, Black Friday, and Cyber Monday. According to Salesforce Commerce Cloud, half of all holiday shoppers were done by December 3 in 2017.   So, how are you preparing to grab the attention of those shoppers during November and December of this year? Before implementing last year’s online advertising campaign, you…

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3 Reasons Adding Live Chat is Good for Business

Allow me to introduce the unsung hero of customer acquisition and retention: live chat for your website. If your business doesn’t already have a live chat product, then you’re missing out on a great way to engage potential and existing customers. While live chat is effective for capturing information about customer service issues, it’s also much more than that. When used correctly, it can be the swiss-army knife of one’s digital presence. Here are three specific reasons why adding live…

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4 SEO Violations That Can Kill Your Rank

SEO violations can damage your website’s organic visibility and make it harder for you to appear in search results. What harmful SEO tactics should you stay away from and what should you do instead? Here are four SEO violations that can kill your website in search and a few basics to keep in mind when determining your SEO tactics.  1. Black Hat SEO Search quality updates, like Panda and Penguin in Google’s search algorithm, help ensure that searchers receive the most…

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