SMB Leads: How Quickly Do You Respond? (ReachLocal Poll)

Answering the phone and responding quickly to voicemails, emails, and form submissions is vital to turning new prospects into customers. That’s because providing a timely response with the information leads need can help you convert them right away. And even if they don’t buy from you right then and there, they’re sure to remember your speedy and helpful customer service, which can help you win their business down the road.

But the reality is, local business owners and their employees have a lot do to, and may not have time to keep up with all their new leads after they call. We want to know: in your experience, how long does the average local business take to follow up with you after you contact them?

Create your free online surveys with SurveyMonkey , the world’s leading questionnaire tool.

Tamara Weintraub

Tamara is a content marketing manager at ReachLocal with over 7 years experience in B2B marketing and has a nerd-level affinity for software and technology. She specializes in helping local businesses succeed online, writing and learning about Google, search advertising, SEO, and social media marketing. When she's not writing about online marketing, you can find her watching cult TV and hanging out with her Doberman.

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