Review: 40% of This Client’s New Customers Come from ReachLocal Solutions

K-9 University is a dog grooming, dog boarding, dog training, and dog day care with two locations in the Dallas, Texas, area. The business was seeing some success with offline advertising tactics like yellow pages, but they knew that customers were increasingly searching online. So, Chuck Bratt, President and Owner of K-9 University, decided he needed to take his marketing online and turned to ReachLocal.

Since partnering with ReachLocal in 2007, Bratt has seen 40% of new clients come from his online marketing efforts through ReachLocal. This additional business has led to seven times the ROI he saw before working with ReachLocal and has allowed them to expand into a larger location.

Through ReachLocal solutions ReachSearch, ReachSEO, ReachEdge, ReachSite, and TotalLiveChat, K-9 University has a comprehensive digital marketing strategy. These digital marketing solutions work together to keep K-9 University on top search engines through search advertising and SEO, attract prospects with a user-friendly website, capture customer information through live website chat, and see what marketing is really working for their business through lead management software.

“The online marketing has been superb,” said Bratt. “It’s brought us the customers and clients that we needed.”

Bratt credits ReachLocal’s service and expertise in addition to their products with helping him reach marketing goals like fully booking his expanded location once they opened and bringing in hundreds of new leads each week.

ReachEdge, ReachLocal’s lead management software, not only helps him manage these new leads as they come in, but the transparent reports help him see which marketing tactics are working best for his business.

Watch the ReachLocal review video below, and download the full K-9 University case study on our website.

Stephanie Heitman

Stephanie is the Sr. Marketing Manager for USA TODAY NETWORK | LOCALiQ. She has experience in digital marketing, social media management, and content creation for SMBs. Stephanie specializes in helping businesses improve their online reputation and appreciate the impact social media and digital marketing can have on their brand. When she isn't researching the latest online marketing tips and trends, she enjoys watching reality TV with her husband and her dogs.

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